Captain J.P. Kirkpatrick
Ladder Company 23
Charlotte Fire Department

Thank you for providing quality products to the fire service. I am the Captain on Charlotte Fire Department’s Ladder Company 23 and I have a remarkable story to share involving your product.

On March 23, 1998, around 4:00 p.m., we were dispatched to a house fire. Upon arrival, heavy smoke was showing and Ladder 23 was assigned vertical ventilation.

We reached the roof’s peak with our Cutters Edge Ventilation Saw and its Bullet chain. We placed the saw on the roof while we further assessed our situation. Suddenly the fire vented itself through the roof and the saw was engulfed in flames. We hastily retreated to the ground as the saw fell through the roof and into the fire. After the fire was extinguished we found the saw on the kitchen floor with the motor housing partially melted to the engine. We carried the saw outside and inspected it. We thought it was totally ruined. We were wrong and pleasantly surprised. It started and ran for a few seconds. Upon further examination, we discovered the fuel line had a hole melted in it. Other than cosmetic, there was no other major damage to the saw. With a few small parts, it was ready for service.

We have been using Cutters Edge Saws for seven years and know we can depend on them to perform. It is a "cut above."

Sincerely,

Captain J.P. Kirkpatrick
Ladder Company 23, Charlotte Fire Department